Julie Miller, MBB, PCC, ELI-MP of JointPivot will be discussing how we can use change management in our improvement work.
Register here: https://us06web.zoom.us/meeting/register/tZEldeCprjgtG9bFBumnUc6eLTfDknqIUdZU
Note: The registration will say 5p but that is for set up - the meeting starts at 5:30pm Eastern
After registering, you will receive a confirmation email containing information about joining the meeting via Zoom.
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In the world of continuous improvement, we are most likely to encounter opportunities or issues that fit into three areas: people, process, and systems.
Process and systems are arguably the easiest of the three to tackle, because let’s face it, people are tough. When people, or change issues, are present, simply changing or creating a new process or system won’t always yield improvements if the people side of the change remains unaddressed.
There are many ways we can incorporate change management right into our improvement process, helping to uncover the root cause, identify possible future state sticking points, and developing great implementation plans for people based on what you’ve learned during the process, making the people side of process improvement more successful.
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Speaker Bio
Julie Miller is the President and Co-Founder of JointPivot, a trusted partner that provides facilitated strategic planning, problem solving and process improvement, start to finish project and change management, full training or program development and delivery for lean six sigma, project management, and change management.
Her 20+ years of creative problem solving has led her to be recognized as one of the 40 New Voices of Quality by the American Society of Quality. Recently Julie has been serving as a Professor at Wayne State University, focusing her time on Lean and Six Sigma with their MBA programs.
Miller is a certified Six Sigma Master Black Belt, certified Performance and Executive Coach, and Prosci Change Management trainer with a unique educational background. Julie has a Bachelor of Science from the University of Wisconsin in Mechanical Engineering and Master of Science from the University of Wisconsin in Organizational Behavior.