December Member Spotlight: Kathy Lyall
Quality director, RTI Surgical, Marquette, MI.
Master’s degree in engineering management at Western Michigan University in Kalamazoo.
What was your introduction to quality?
My undergraduate degree is in industrial engineering. I elected to earn a minor in quality, which ignited my passion for the profession. In addition, I joined the student chapter of ASQC in 1996.
Do you have a mentor who has made a difference in your career?
Fellow ASQ member Gregory S. Gay inspired me to pursue ASQ fellow status. With his mentorship and guidance, I earned that designation in 2015.
What is the best career advice you ever received?
There is a big difference between not being aware of a problem, and being aware of a problem and not doing anything about it. As a quality leader, I am constantly coaching employees that after they are aware of a problem, they are obligated to do something. They must raise the concern so the issue can be properly investigated, contained and corrected.
Previous noteworthy jobs?
Director of supplier quality at Whirlpool Corp.
What ASQ activities do you participate in?
I served several terms as chair of the Battle Creek/Kalamazoo Section. I’m currently chair of the Hromi Medal Committee and chair of the Inspection Division’s marketing committee.
What activities or achievements outside of ASQ do you think are noteworthy?
I’m president of the National Council of Phi Sigma Rho, an engineering sorority.
Any recent awards or honors?
I became an ASQ fellow in 2015, and I received a lifetime achievement award from Phi Sigma Rho in 2014.
What books are you currently reading?
To continuously improve as a leader, I read one book related to leadership or interpersonal skills each month. Recently, I’ve read: QBQ! The Question Behind the Question by John G. Miller, What Every Body Is Saying by Joe Navarro and The Five Dysfunctions of a Team by Patrick Lencioni.
What was the last movie you saw?