INTRODUCING THE FIRST MEMBER SPOTLIGHT AMANDA FOSTER
Our first featured member is Amanda Foster.
Current position: ISO representation for Westcode Inc., a rail systems manufacturer.
How did you get introduced to quality?
In early 2011, my company’s senior program manager called me into his office. Along with the president of the company, they told me that the company was seeking ISO 9001:2008 certification and they’d like me to lead the effort. I responded with, “You want to get what?” Later that year, we successfully passed our certification audit and I was hooked on quality.
Do you have a mentor who has made a difference in your career?
I have served as an International Team Excellence Award (ITEA) judge since 2014. There have been so many mentors making a difference in my career through that program. Some of those mentors have given me encouragement when I needed it. Others have patiently taught me how to use concepts and tools I had only read about. One provided a job reference when I recently made a career change. One even called me to offer condolences after my father passed away.
What is the best career advice you ever received?
Read. If you want to become an expert in any field, constantly improve your mind on the subject by reading, discussing, and being challenged by others.
What ASQ activities do you participate in?
I have served as an ITEA judge since 2014—five cycles as a preliminary round judge and three as a final round judge. In addition, I have presented at my local ASQ chapter, served as a subject matter expert for the certified quality auditor exam revision and reviewed abstracts for the technical committee for the ASQ World Conference on Quality and Improvement.
What books are you currently reading?
Becoming by Michelle Obama with my book club and listening to the audiobook of Heirs to Forgotten Kingdoms by Gerard Russell during my hour-long, twice-daily commute. Because I am in my first lean manufacturing position, I have been reading a lot of books on that subject lately as well—most recently, Office Kaizen, by William Lareau.
What are your favorite ways to relax?
Sewing, knitting and reading.
Take time to listen and learn from others.