Bio:
Jim Bossert, is a Sr Performance Excellence Consultant with John Peter Smith Hospital in Fort Worth. Prior to that Jim was a Lean Six Sigma and Change Management Master Black Belt for High Reliability Initiatives at the Joint Commission Center for Transforming Healthcare. In this role, he was responsible for leading and coordinating activities supporting the adoption of high reliability practices with hospitals and state hospital associations. He has been actively involved in quality and process improvement in all levels of management for over 35 years. He has presented at numerous conferences as well as written papers and webinars to share with others his learnings.
His experiences in a variety of industries have allowed him to help many diverse industries in the implementation of Rapid Process Improvement. Some of these industries are automotive manufacturing and design, chemical and process manufacturing, mobile phones, banking and finance, performance excellence consulting, software development and teaching. Dr. Bossert has certified Green Belts, Black Belts and Master Black Belts in these industries.
He was named Quality Magazine’s Quality Professional of the Year in 2018.
Jim has authored the Supplier Management Handbook (6th Edition) and Supplier Certification among other books. He is an ASQ Fellow, he received the Distinguished Service Medal from ASQ in 2012. Dr. Bossert received his MBB from GE. He is the past editor of the Six Sigma Forum magazine. Jim received his PhD from Indiana State University in Technology Management specializing in Quality Systems. He received his MS in Applied Math and Statistics from the Rochester Institute of Technology. He is an ASQ CQE, CQA, SSBB, SSMBB, and CQM/OE. He also has his CHPQ certification and is a reviewer for the Journal for Healthcare Quality.
Jim lives with his wife Terri, and is raising two of his grandchildren, Emma 18 and Ethan 17. He has 8 grandchildren in total. His favorite hobby is brewing beer. It is a practical approach to DOE.
Overview:
Many people struggle when it comes to looking at data. This presentation looks at some basic ways to look at data to make it easier to understand what is going on. This talk will look at a simple approach to seeing what you have and then deciding what the best way is to depict it.
Learning Objectives:
Understand what is variation and why it is important in healthcare
Explain why a trend is more important than a single number in healthcare
Demonstrate when to use trends in their practice
Evaluate a scorecard to identify a trend
Use different tools to highlight and study trends
Schedule:
6:00 - 6:15 Section Updates
6:15 – 7:30 Speaker Presentation
7:30 – 7:50 Q&A
7:50 – 8:00 Closing Remarks
Location:
VIRTUAL
Cost / RUs:
This is a free event for ASQ members & guests.
0.5 RUs shall be awarded
Registration:
Please be sure to register for this event if you plan to attend.