Topic: Application of Quality and Continuous Improvement in Government:
Description: To talk about the challenges in local/ municipal government and how CI has been used to overcome these. Present Peel's CI Strategy and components; progress being made (training; building internal capacity; engaging staff at all levels via a CI Portal to share ideas for improvement and document locally completed improvements; having CI goals for all staff; etc.); working with Depts to achieve results; sharing results with Council and external public. And lessons learned.
Speakers:
RSVP here