Presentation Title
Understanding Systemic Root Cause and Its Impact on Quality Imporvement
Topic summary:
In complex organizational environments, quality failures rarely originate from isolated human error or single-point breakdowns. Instead, they are often symptoms of deeper systemic root causes embedded within processes, structures, policies, culture, and leadership decisions. This presentation explores the concept of systemic root cause, distinguishing it from direct or proximate causes, and demonstrating why sustainable quality improvement requires a systems-thinking approach.
John Nasar has a B. Sc. Mechanical Engineering, Professional Engineer of Ontario, Black Belt and ASQ Certified quality Engineer. 35+ years of experience in Automotive Product Development, Design, quality, Manufacturing, Program Management, and Supply Chain. Managed teams to deliver continuous improvement and problem solving projects for Design, Process, Launch, Service, marketing, and Supply Chain . Trained and Coached engineering teams for various Problem solving tools and Quality standards (ISO and IATF) achieving quality targets.