HAWAII SECTION ASQ MEETING JULY 9, 2024 330 PM (HST) VIA ZOOM
The Hawaii section is having a general membership meeting via ZOOM on Tuesday July 9, 2024 at 330 pm Hawaii Standard Time. Our speaker is Ed Griffin, from Los Angeles and he is speaking on Handling Difficult Conversations at Work.
Presentation Description
Effective communication is a critical skill in the workplace, but there are times when conversations become challenging and sensitive. In this presentation, we will delve into the art of Handling Difficult Conversations at Work. The focus will be on developing a mindset for preparation, understanding conversational guidelines, and mastering practical techniques to influence conversations in a positive direction. Join us for this presentation, and gain valuable insights into handling challenging workplace conversations with professionalism and effectiveness. Whether you're dealing with conflicts among colleagues, addressing performance issues, or negotiating with stakeholders, this presentation will empower you to navigate difficult conversations with confidence and finesse.
Speaker Bio
Edward Griffin MBA, MS, CLS, MLS(ASCP)SBB, CQA(ASQ), PMP
Retired Air Force Major Edward Griffin has over 25 years of leadership experience that includes comprehensive leadership, managerial, administrative, financial, staffing, and clinical oversight. He has led hundreds of personnel while serving in various capacities in both the United States Navy and United States Air Force healthcare communities. He holds several industry certifications, has drawn blood on Navy ships during enormous waves on high seas, rappelled out of helicopters during mass casualty drills, led wartime blood operations as the Director of Middle East Blood Program (JTBP), and lived in Japan for ten years. He has a rare ability to bring business skills and communication techniques to specialized fields to benefit organizational teams. He currently is the Director of Transfusion Medicine at the world renowned Ronald Reagan UCLA Medical Center.