FREE EVENING WEBINAR. REGISTRATION IS REQUIRED.
Continuous Education Units for this webinar - 0.1 RU.
Abstract
In this presentation you will learn how Toyota uses the A3 method of problem solving and analysis along with the use of 5 whys in determining root cause. The approach presented will look beyond just finding the root cause but will also holistically search for all possible failure points. We will also look at the verification process to validate that the true root cause has been identified and that the failure points will not re-occur. Although the concept of root cause analysis is nothing new, the Toyota approach redefines how we identify them and verify closure.
Featured Speaker
Phil Grandy, ASQ CQM/OE, CQA & CQT
Phil is a Technical Specialist in Quality Management for Defence Construction Canada, a Crown corporation that delivers infrastructure and environmental projects for the Defence of Canada. Phil has over 40 years of experience in the quality field, including many formidable years in the automotive industry.