Program: ANSI ASQ TR4 – Healthcare Quality Management System – Grace L. Duffy
Tutorial/Workshop: Case studies of tools supporting the Healthcare QMS — Grace L. Duffy
Grace Duffy is an ASQ CMQ/OE, CQIA, SSGB, and CQA. Grace is an LSS Master Black Belt, ASQ Fellow, and Distinguished Service Medalist. Grace was awarded the Quality Magazine Professional of the Year and the Asia-Pacific Quality Organization International Woman in Quality Medal. She is a member of ISO TC 304/WG 5 for Healthcare Quality Management Systems. Grace has over 45 years of experience in successful business and process management in corporate, government, education, and healthcare.
PROGRAM: ANSI ASQ TR4 – Healthcare Quality Management System
This webinar is for you if you are:
- A healthcare process professional
- A quality management professional
In this informative 45-minute webinar, you will learn:
- Be introduced to ANSI TR4, the U.S. healthcare QMS technical report and its “bigger brother.”
- See the scope of the Quality Management System model and how it is described in the technical report
- Explore the value of the joint QMD/HCD H/C QMS Technical Report
TUTORIAL: Quality Tool of the Month
Review and discuss the use of three quality tools used by the authors of the ASQ Healthcare Quality Management System monograph series:
- Hoshin Kanri X-matrix for strategic planning
- System of Alignment and Accountability Template
- Tri-Metric Matrix: Thunder Bay District Health Unit (TBDHU)
Please Note: Advanced registration is required (see link) and will
close at noon on Sunday, October 12, 2025.
2025_10_14_ASQ_Baltimore_Section_0502_Virtual_Member_Meeting_Notice_2025_1014_V2.docx