Kick off 2026 with our first event of the year—a one-hour live online webinar focused on practical, experience-based improvements to nonconformance and CAPA management systems. This session will highlight key areas of nonconformance management that can help reduce the number of nonconformances, improve the effective use of investigation resources, and strengthen the quality and consistency of nonconformance and CAPA records.
Attendees will gain insight into specific system improvement opportunities, supported by implementation tips and real-world examples that can be applied immediately within their organizations.
Event Details
Featured Speaker:
Alicia A. Rice, CQE/CMDA/CSQE/RAC
Chief Operations Officer, AdvanceBioReg
Alicia Rice is an ASQ Certified Quality Engineer, Certified Medical Device Auditor, and Certified Software Quality Engineer. She also has her RAC certification from RAPS (Regulatory Affairs Professional Society). She has more than 30 years of industry experience including Medical Device operations management and extensive experience in the assessment, development, and deployment of new processes. She has a Bachelor of Industrial Engineering degree from Georgia Institute of Technology, which, along with her industry experience, uniquely qualifies her to evaluate and implement quality-compliant, lean, and sustainable processes.
She has broad industry experience across multiple Fortune 500 firms, including Baxter Healthcare, Johnson & Johnson, Abbott Laboratories, and Medtronic. This experience includes projects related to CAPA process assessment and remediation, software methodology assessment and remediation, packaging and labeling operations, plastic molding and extrusion operations, and internal and external auditing. She has led multiple CAPA remediation projects that resulted in measurable sustained quality improvements.