The key differences between performance-based and learning cultures will be explored, highlighting unique benefits and potential challenges. A performance-based culture emphasizes achieving specific results and meeting targets, often driving high performance and accountability through measurable outcomes and rewards. In contrast, a learning culture prioritizes continuous improvement, knowledge sharing, and innovation, fostering an environment where mistakes are seen as opportunities for growth. Discussion includes how HARMAN Automotive is driving cultural transformation to combine aspects of both approaches to improve customer satisfaction in which transparency, learning and knowledge sharing are key to success. Additionally, practical steps for transforming an organization from performance-based to incorporate learning culture characteristics will be discussed including leadership commitment, purpose driven methods of work, fostering knowledge sharing, and promoting a growth mindset.
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