Title: Digitalization Tour: Top-down? Bottom-up?
It explores two approaches to digital transformation, comparing their strategies, impacts, and design. Top-down digitalization is leadership-driven, involving high-level planning, enterprise-wide systems, and significant investment. It ensures strategic alignment and comprehensive change but risks complexity and employee resistance. Key steps include defining a vision, building a leadership team, creating a roadmap, and investing in change management.
Bottom-up digitalization empowers employees to identify pain points and pilot digital tools based on operational needs, fostering grassroots innovation and quick wins with lower initial costs. Challenges include potential lack of unified vision and scaling issues. Design involves empowering teams, piloting projects, sharing best practices, and establishing governance.
The webinar compares their impacts: top-down drives unified transformation but may face resistance, while bottom-up boosts engagement but risks fragmentation. A hybrid approach balances both for flexibility.
A framework for choosing and deploying strategies emphasizes assessing organizational needs, aligning with goals, and iterating with data-driven insights, offering guidance for navigating digital transformation in 2026’s AI-driven landscape.
Speaker: Janice Wang is a senior quality management expert with extensive experience across the full product lifecycle, from R&D and manufacturing to service and supplier management. She specializes in applying quality methodologies like ISO 9000, TL 9000, and Agile across diverse business environments. As former quality head with a transnational corporation, led initiatives in quality systems, reliability engineering, customer satisfaction, and continuous improvement. An ASQ senior member and certified trainer, Janice holds credentials including Certified Quality Manager, Six Sigma Black Belt, Quality Auditor, Supplier Quality Professional and Software Quality Engineer. She is the recipient of the National Quality Technology Award and the National Quality Award.