Similar to Manufacturing, Healthcare and a multitude of other industry segments, Financial Services applies a tremendous variety of methods to ensure quality processes and outcomes. Just like with many other industry segments, organizational terminology may vary from the standard quality Body of Knowledge (BoK) terminology. This webinar will provide a overarching view of the industry followed by several examples of how quality is used. These examples will range from Quality Management to Continuous Improvement and Risk Management, just to mention a few.Speaker: Mike Nichols, Past ASQ Board Chair, CSSMBB, CMQ/OE, CQA, CQE. Mike has worked with and consulted to over 20 different Financial Services companies.
Register Here