Validating a Best Practice for Improvement and Process Excellence​

When:  Nov 1, 2023 from 06:00 PM to 07:00 PM (BST)
Associated with  Great Britain Section

Join us for the webinar "Validating a Best Practice for Improvement and Process Excellence"

The webinar will define an approach for process excellence, introduce the BEST tools, identify the four components of an effective Best Practice process, illustrate the BEST Quick Scan tool to perform a Gap Analysis and prioritize continuous improvement. 

01st November, 2023 (18:00 GMT/UMT) (UK time) 

RU will be available to attendees 

To register for this training session

Go to the following link and register.

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Grace has over 45 years of experience in successful business and process management in corporate, government, education, and healthcare. Grace uses her experience as President, CEO, and senior manager to help organizations improve. She has authored 18 texts, additional book chapters, and many articles on quality, leadership, and organizational performance. She is a frequent speaker and trainer. Grace holds an MBA from Georgia State University.  She is an ASQ CMQ/OE, CQIA, SSGB, and CQA. Grace is an LSS Master Black Belt, ASQ Fellow, and Distinguished Service Medalist. Grace is the recipient of both the Quality Magazine Professional of the Year and the Asia-Pacific Quality Organization International Woman in Quality Medal. She is a member of the ISO TC 304/WG 5 for Healthcare Quality Management Systems.