Associated with Baltimore Section and Quality Management Division
Our September 18th meeting will be held as a Virtual Meeting in conjunction with ASQ’s Quality Management Division using the Webex platform. Note: There is not a tutorial associated with this meeting, it is a program meeting only.
The guest speakers are Dr. Sandra L. Furterer and Douglas C. Wood.
Dr. Sandy Furterer is a Professor of Practice at the Ohio State University, in the Department of Integrated Systems Engineering. She has applied Lean Six Sigma, Systems Engineering, and Engineering Management tools in healthcare, banking, retail, higher education and other service industries, and achieved the level of Vice President in several banking institutions. She previously managed the Enterprise Performance Excellence center in a healthcare system.
Dr. Furterer received her Ph.D. in Industrial Engineering with a specialization in Quality Engineering from the University of Central Florida in 2004.
Dr. Furterer has over 25 years of experience in business process and quality improvements. She is an ASQ CMQ/OE, a CSSBB, a CQE, an ASQ fellow, and a certified SSMBB.
Dr. Furterer is a co-editor for the ASQ CQIA Handbook and the ASQ CMQ/OE Handbook, and the editor of the ASQ CQPA Handbook.
Douglas C Wood has worked for over 40 years in the areas of cost of quality, office waste, root cause analysis, performance measurement. He has helped others with various ASQ certifications in quality auditing, management, and engineering. He has also taught auditing, Lean, Six Sigma, cost of quality, statistics, failure modes and effects analysis. He has 5 ASQ certifications: CQE, CQA, SSBB, CQPA, and CMQ/OE.
He has published:
“The Certified Manager of Quality/ Organizational Excellence Handbook 5th Edition” by ASQ Quality Press (co-edited with Sandy L Furterer)
“Principles of Quality Costs, Financial Measures for Strategic Implementation of Quality Management 4th Edition” by ASQ Quality Press
His firm DC Wood Consulting LLC has worked with clients in manufacturing, healthcare, and transactional businesses. The company's website is www.dcwoodconsulting.com.
The program topic for the evening is "The Change Management Institute’s Body of Knowledge"
- This second webinar will explore the Change Management Institute's Body of knowledge.
Please Note: Advanced registration is required (link below). You may register up to the day of the webinar.
Please ensure that you select that you are a member of Baltimore Section when you register. If you do not, you will only receive .1 RU credit for the webinar instead of .5 RU credit for a member meeting.
Click on the links below for documents providing additional information on this meeting:
ASQ_Baltimore_Section_0502_Virtual_Member_Meeting_Notice_2024_0918_V4.docx
Webinar_flyer_QMD_Change_Management_Part_Two_Revised_2024_0918_final.docx