ASQ Quality Management Division Webinar
- Do you want to know about COQ and its impacts?
If so, then you will want to join Dr. Herman Tang on Sept. 24, 2025 at 5pm Central/6pm Eastern to learn about Review of Cost of Quality Models and Introduction to Total COQ.
You must register for this event. Follow this link to register:
CLICK HERE TO ATTEND!
This talk:
This presentation reviews common Cost of Quality (COQ) models, including Prevention, Appraisal, and Failure (PAF); Process Cost Model (PCM); Taguchi Loss Function; and Activity-Based Costing (ABC). It discusses the benefits of implementing COQ models in business through an example and evaluates cost-quality relationships and explores the balance between cost and quality for financial efficiency. Additionally, this presentation explores the impact of quality on non-quality aspects of business and introduces the concept of indirect COQ, outlines its items, significance, and challenges. Furthermore, the presentation briefly introduces the Total COQ model, which integrates indirect COQ for a comprehensive approach to Quality Management and initiates a discussion on applying Total COQ model.
This webinar is for you if you are:
· A quality professional at any level or position
· A graduate student in any major planning a quality-related career
In this informative 60-minute webinar, you will learn to:
· Describe key COQ models (PAF, PCM, Taguchi, ABC) and their differences.
· Explain how COQ links quality and business performance.
· Understand the concept of Total COQ, including indirect and hidden costs.
· Apply COQ models to improve operations and decision-making.
Do not miss this talk by Dr. Herman Tang
Dr. Herman Tang is a distinguished professor in the School of Engineering at Eastern Michigan University. He has taught nine graduate courses on quality management and has overseen the Master of Science in Quality Management program and Graduate Certificate in Lean Six Sigma since 2015. Prior to joining EMU, he accumulated over 16 years of experience in vehicle assembly manufacturing at Chrysler (now known as Stellantis). Dr. Tang has authored five technical books, including Quality Planning and Assurance ‒ Principles, Approaches, and Methods for Product and Service Development by Wiley. He holds a doctoral degree in Mechanical Engineering from the University of Michigan–Ann Arbor and an MBA in Industrial Management from Baker College. He serves as the Treasurer for ASQ’s Ann Arbor Section and an SME of Content Management Committee of QMD. He can be reached out at htang2@emich.edu.
Date: September 24, 2025
Time: 6pm ET/ 5pm CT/ 4pm MT/ 3pm PT
Duration: 60 minutes