Do you want to learn more about the methods of developing solutions in the service of people?
If so, then you will want to join Mary Elizabeth Rauktis, Ph. D on August 13th at 5pm Central/6pm Eastern to learn about “Human Centered Design in improving nonprofit services”.
You must register for this event. Follow this link to register:
CLICK HERE TO ATTEND!
About this Talk:
Human-Centered Design (HCD) evolved from the design world and has been used in multiple disciplines (computer science, engineering, health care) at the micro, mezzo or macro levels. HCD is often thought to be a single method, but it entails a wide array of design methods and techniques to be used selectively depending upon the design case and the context. While there are many definitions of HCD in literature, the commonalities are that it is a repeatable, creative approach to problem solving that brings together what is desirable from a human point of view with what is feasible and economically viable (IDEO 2015). IDEO’s design framework labels the phases as the inspiration phase followed by ideation and then implementation. In this talk we will discuss HCD and how using HCD to get to new solutions means that we use a set of methods to know different people, different scenarios and places and arrive at solutions. An example of how HCD was used to improve the process of food distribution in a pantry will be used to illustrate this approach.
This webinar is for you if you are:
· A quality professional at any level or position
· A graduate student in any major planning a quality-related career
In this informative 60-minute webinar, you will learn:
· About a set of methods for practicing HCD
· How to apply HCD thinking to a real-life problem
· Practice in MURAL using one of the tools
Speaker
Dr Mary Elizabeth Rauktis is an Associate Research Professor in the School of Social Work at the University of Pittsburgh. She holds a PhD in social work and is a registered nurse. Her research bridges the areas of child and family welfare and animal welfare, focusing on evaluating one-health models, access to care and pet food, and investigating whether pets in foster homes assist in strengthening relationships. Her work was recognized by the University of Pittsburgh in 2025 when she was awarded the Chancellor's Award for Public Service. She is a Fulbright Alumni (2017 and 2022) to Portugal and India.
She is certified by the LUMA Institute to train in Human Centered Design.