You Didn't Get Into Quality to Be the Bottleneck.
You're here to build excellence and ensure quality. But if your days are filled with friction, constantly having to enforce rules with resistant colleagues and frustrated teams, it’s exhausting. Being seen as the primary rule enforcer can make you feel like a bottleneck, not a strategic partner.
It’s time for a new approach.
Stop Enforcing. Start Leading.
The most impactful QA professionals have learned a critical skill: they don't just find problems; they influence people to build solutions. They are Culture Builders.
In this 90-minute virtual masterclass, you will learn a proven leadership framework to diagnose why people resist and exactly how to adapt your approach to get buy-in, reduce conflict, and champion quality effectively.
You Will Learn How To:
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Shift your identity from a "Rule Enforcer" to a "Coach & Culture Builder."
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Instantly diagnose the four types of people you deal with daily (and why a one-size-fits-all approach fails every time).
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Apply the right leadership style for each person, de-escalating conflict and building collaboration.
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Practice the exact language to use with a resistant veteran, a discouraged new hire, and a confident star performer.
What Makes This Session Different:
This isn’t a theoretical lecture. Through an engaging activity, you will work with peers to solve the same quality issue with different types of people. You’ll leave seeing exactly how to flex your style.
Who This Is For:
This is designed for QA Professionals, Quality Engineers, Auditors, and anyone who works in a role where you have to ensure compliance to a regulation or process who are ready to:
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Reduce daily friction and stress.
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Be seen as a strategic partner, not a bottleneck.
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Champion a true culture of quality in their organization.
Stop fighting battles and start leading change. Invest 90 minutes to gain a skill set that will define the next decade of your career.
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Venue: Zoom/Live Online Event. Zoom Link will be provided closer to the event date.
Date: Wednesday, March 18, 2026
Time: 5:30 pm – 7:15 pm CST
Cost: $15
You do not have to be an ASQ Member to attend. We would love to have you join the conversation.
REGISTRATION link is found at the bottom of this event as MORE INFORMATION.
THE EMAIL USED DURING REGISTRATION IS THE EMAIL USED FOR ALL EVENT COMMUNICATION INCLUDING THE ZOOM LINK.
Certificates of Completion: Issued via email, after event completion, for .2 ASQ RUs or .2 CEUs
Questions: Please contact Karen Peifer, Committee Chair, at asqmnbmc@gmail.com
Your Speaker
Jackie Torfin, CEO and Principal Advisor at QLeaR Advisors
Jackie Torfin has been a leader in MedTech and Biotech companies for 30+ years. She has had roles in quality, regulatory, project management, pre-clinical and clinical research/compliance. She has a BS in Medical Technology and a Master's in Leadership. She has been Adjunct Faculty for 10+ years at St. Cloud University in the Master's in Medical Technology Quality and Regulatory Science Programs with responsibility for Corrective Action and Preventive Action, Supplier Management, Design Verification and Validation, as well as Quality Management Systems curriculum authoring. She is CEO and Principal Advisor at QLeaR Advisors, a consulting firm focused on quality and regulatory compliance for MedTech and Biotech companies with a passion for mentoring and coaching others. She focuses on due diligence, and remediation activities, Compliance Leadership mentoring/coaching, and is a Certified Quality Auditor with ASQ, certified GMP and Lead ISO auditor.
Sponsor Information
The MN ASQ Biomedical Consortium (BMC) is a group of quality professionals promoting and advancing quality tools, principles, and practices through educational events. We focus on the medical device industry but promote events for other regulated environments.
· Follow us on LinkedIn to stay informed of upcoming events: https://www.linkedin.com/showcase/90642322/
To become a member of the MN ASQ Biomedical Consortium, please contact Karen Peifer, Committee Chair or Sahi Datla, Committee Co-Chair, at asqmnbmc@gmail.com.
The American Society for Quality (ASQ), is a knowledge-based global community of quality professionals, with nearly 80,000 members dedicated to promoting and advancing quality tools, principles, and practices in their workplaces and communities. As your career partner, ASQ membership benefits are designed to help meet your growing needs as a quality professional. Membership provides exclusive access to quality knowledge, solutions, and resources to solve challenges, and skill development to advance your career. ASQ is committed to providing enhanced expertise, professional networks, tools, and solutions to help our members advance their products, services, and industries.
ASQ: https://www.asq.org/