ASQ 1106 Section Meeting
Thursday January 16, 2025 (Virtual with Zoom)
Agenda (Eastern time zone):
5:30 - 5:45 Log in and socialize time
5:45 – 6:45 Simplified FMEAs by Gary Jing
6:45-7:00 Break
7:00-8:00 How Baseball Teaches Us About Human Error by JD Solomon
Register with this link or at the URL below.
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For questions or reservation issues contact Arved Harding (423) 765-5382. aharding@eastman.com
Simplified FMEAs
In high-mix-low-volume environment, a major struggle in FMEA is lack of data to support meaningful risk scoring, particularly Occurrence and sometimes Detection. As an option, FMEA-lite can be considered to use simpler risk analysis technique to do initial risk assessment as triage, to improve efficiency and effectiveness. This advanced, tiered and solution-focused practice may not be acceptable in highly regulated or automotive industry, but can work well when FMEA isn’t regulated (by agencies or customers).
Speaker: Gary G. Jing
Gary G. Jing is currently Quality Manager at nVent. He was formerly a Master Black Belt and Lean Six Sigma deployment leader as Sr. Quality Manager at Onto Innovation. He has also served as adjunct faculty at University of St. Thomas and worked as a continuous improvement director at CommScope. He was on the U.S. delegation to ISO Technical Committee 176 and participated in the development of ISO 9000:2015 as the secretary. He earned a doctorate in industrial engineering from the University of Cincinnati. A fellow of ASQ, Jing is an ASQ-certified quality manager and quality engineer. http://www.linkedin.com/in/ggaryjing
How Baseball Teaches Us About Human Error
This session will dive into the practical side of human error, a key part of Human Reliability Analysis (HRA).
With over 30 different methods to evaluate human reliability, it's easy to get things too complicated, too fast. The session will simplify and make the topic practical.
Human errors in the workplace will be compared with those in baseball, the only sport that officially tracks this metric. This isn't just a fun comparison—baseball is big business. The baseball equipment market was worth $15.2 billion in 2018 and could reach $19.22 billion by 2025. Major League Baseball alone made $3.66 billion in 2020.
We'll look at human error through nine key points:
- Errors need written rules to judge them.
- Errors are based on what a "normal" player can do.
- Errors are blamed on players.
- Errors aren't blamed on equipment, managers, or systems.
- Errors are measured against an external standard (like the opposing team in baseball).
- Errors don't include intentional rule breaking.
- Errors aren't used for disciplinary actions.
- Errors affect the performance stats of other players.
- Errors are used in statistical analysis.
This session offers a practical way to understand human errors, a topic that doesn’t get a lot of attention at ASQ quality and reliability conferences and meetings. It takes a fresh and relatable approach by making comparisons with what we encounter every day at work with America’s pastime.
Speaker: JD Solomon, PE, CRE, CMRP
JD Solomon served in executive leadership roles at two Fortune 500 companies before starting JD Solomon, Inc., just before the pandemic. JD is the founder of Communicating with FINESSE®, the creator of the FINESSE fishbone diagram®, and the co-creator of the SOAP criticality method©. He is the author of Communicating Reliability, Risk & Resiliency to Decision Makers: How to Get Your Boss’s Boss to Understand and Facilitating with FINESSE: A Guide to Successful Business Solutions. He is a regular speaker at ASQ events.