Final Part of Our Customer Engagement Series
Join us on September 2 at 6:00 PM CST for the last session in our three-part webcast series focused on customer engagement.
This time, we’re diving into “Measuring and Quantifying the Customer Experience” with John Goodman, author of Customer Experience 3.0. He’ll break down what customer experience (CE) really means—and how it’s different from CRM and customer service.