August 2025 Webinar (0.1 RU) - Systemic Root Cause w. John Nasar

Webinar Topic: Systemic Root Cause 
Summary: A systemic root cause is the underlying issue within a system that leads to recurring problems or failures. Unlike surface-level causes, which might only address symptoms, a systemic root cause is deeply embedded in the structure, policies, processes, or culture of an organization, industry, or society. Use the “5 Whys” Technique – Keep asking “Why?” until you reach the core issue.  Apply Systems Thinking – Look at how different factors interact within the system. Analyze Patterns Over Time – Spot trends rather than isolated incidents. Engage Multiple Stakeholders – Get insights from different perspectives within the system. Addressing systemic root causes leads to long-term solutions, rather than just treating symptoms.

Speaker: John Nasar - Supply Chain Warranty Manager, Ford Motor Company
B. Sc. Mechanical Engineering, Professional Engineer of Ontario, Black Belt and ASQ Certified quality Engineer. 35+ years of experience in Automotive Product Development, Design, quality, Manufacturing and Program Management.  Managed continuous improvement and problem solving project for Design, Process, Launch, Service, marketing and Sales. Trained and Coached engineering teams for various Problem solving tools and Quality standards (ISO and IATF) achieving quality targets.