CHANGE MANAGEMENT
Michelle Trimbur, Ed.D.
Marketing Operations Manager, Business Process Systems at Lexis Nexis
SESSION SUMMARY
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Change Management is a useful term. It allows us to reference a complex set of ideas quickly and efficiently. But over time, shorthand develops layers of personal interpretation. Each of us carries slightly different assumptions about what “change management” means, how it works, and what it requires. Occasionally, it is worth unpacking the term—looking under the hood and examining what actually drives successful change.
This session takes a practical and reflective approach. Through a shared experience and guided discussion, we will examine how individuals respond to change in real time and what those responses reveal about expectations, habits, systems, and communication. Rather than focusing on models or tools alone, we will explore the subtle dynamics that shape how change is received and interpreted.
Participants will leave with a clearer, more grounded perspective on change management and a renewed awareness of the human and systemic factors that influence every transition.
ABOUT THE SPEAKER
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Michelle Trimbur is a Dayton-area Marketing Operations & Strategy professional who resides in the one-and-only Miamisburg. She earned a B.S. in theoretical math from Youngstown State University, a M.S. in Operations Management from Kettering University, and an Ed.D. in Organizational Studies from Wright State University. Michelle began her professional career as a computer programmer for Delphi Automotive, where she transitioned plant floor tracking system to the intranet in the early 2000s. She then transferred to a quality engineer position within the compressor plant coordinating the customer qualification documentation for changes to the product. As the plant closed, Michelle transitioned back into web development at LexisNexis. She has since managed nearly all aspects of marketing operations at some point over the last 15 years and currently focuses primarily on lead generation and analytics. Throughout her career, she has been particularly fascinated with the space where people and processes meet--those tiny gaps are the synapses of an organization. In practice, this means paying attention to how work is designed versus done, how tools and metrics shape behavior, and how small misalignments compound over time. These are the materials of change management.