Quality is everyone's responsibility: How to establish a company wide quality mindset

When:  Apr 24, 2024 from 12:00 PM to 01:00 PM (ET)
Associated with  Ottawa Valley Section
About this event


Continuous Education Units for this webinar - 0.1 RU.


This webinar will start by defining what quality mindset is and why leadership commitment is a major component of transforming the quality perspective across an organization.


The following points will be discussed on how to establish a quality mindset:

  • availability of resources from leadership;

  • support from process owners;

  • accessibility of QMS documents;

  • articulation of clear company’s goals and objectives;

  • development and deployment of company-wide training;

  • provision of continuous and timely QMS communication;

  • performance of regular internal audits; and

  • maximization of management review meetings.


Examples of tools will be provided that can be used to perform QMS activities such as Microsoft forms, SharePoint, Power Bi, SharePoint List, Power Automate etc.  We’ll wrap up the webinar by summarizing the benefits of a company wide quality mindset.


Featured Speaker

Ruth Ola, PMP, CMQ/OE, past Chair of ASQ Manitoba

Co-founder of Prowezz Leadership, a team focusing on developing leaders and agents of change, and Quality Systems Manager for KSG Group, an employee-owned, multidisciplinary engineering consulting firm serving clients throughout North America. 

Event Image


Natalia Tribunskaya