Building Durable Systems for Operational Excellence - William Hathaway

When:  Jan 20, 2026 from 06:30 PM to 07:30 PM (ET)
Associated with  Buffalo Section

Where: Virtual

Cost: Free

Sign up

In this live virtual session, Bill Hathaway, CEO of MoreSteam, will discuss the imperative for quality improvement, lessons learned building durable quality systems, and the promise of process modeling to launch new processes that actually perform as intended. 

William Hathaway is CEO and founder of MoreSteam, which was launched in Feb. of 2000 as a process improvement technology platform.  Prior to creating MoreSteam, Bill was a commercial lender for several years, then worked for 13 years in manufacturing, quality, and operations management.  Bill spent 10 years of his career at Ford Motor Co., then held executive level operations positions with Raytheon at Amana Home Appliances, and with Mansfield Plumbing Products.  Bill earned an undergraduate finance degree from the University of Notre Dame and graduate degree in business finance and operations from Northwestern University’s Kellogg Graduate School of Management.  

MoreSteam is the leading global provider of blended learning solutions for Lean Six Sigma.  The company offers a comprehensive enterprise process improvement system, including a full suite of online Lean Six Sigma courses and training simulations, EngineRoom data analysis software, and TRACtion project management software.  MoreSteam online courses have been used by over 50% of the Fortune 500 companies to train over 850,000 people around the globe.

Download to Your Calendar Outlook Google