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  • 1.  ISO 9001:2015, Timekeeping

    Posted 07/30/18 03:21 PM
    Howdy! I am seeking advice regarding Timekeeping and how it relates to ISO 9001:2015 QMS. We have a Timekeeping procedure that lists 7.5.2, 7.5.3, 8.5.1, and 8.5.5 as their ISO References, but I am having a hard time connecting the dots. I understand 7.5.2/7.5.3 documented information (as we retain our timekeeping records), but how we track our time spent has nothing to do with product and service provision/ post-delivery (as far as I can see). Is there another aspect of the ISO 9001:2015 that is applicable?


  • 2.  RE: ISO 9001:2015, Timekeeping

    Posted 07/31/18 06:38 AM
    I was able to get the answer to my own question! (I will leave it up in case someone else needs the answer)

    Timekeeping is not directly stated in the ISO because it does not directly affect the product/service. HOWEVER, it does affect the process for making the product/service. For us, we are a Fabrication Shop and the workers use their timesheets to show how much time they spend on each project. That timesheet tracks how much "rework" is done on each project. It is a TOOL used to gage the progress of the product. I was able to confer with a colleague and we have brought it back to 8.0 Planning. More specifically we see it in:

         8.1c Operational Planning and Control- "Determining the resources needed to achieve conformity..." You plan and schedule the resources availability and movement within production.

         8.1 "The organization shall control planned changes and review consequences of unintended changes, taking action to mitigate any adverse effects." This speaks of "Rework". Monitoring the time spent on a project will show trends, patterns and can give warning of a potential time constraint. (RISK)

         8.5.1c Control of Production and Service Provision- "Implementation of monitoring and Measuring activities at appropriate stages..." Again, this can speak to using Timekeeping as a tool to monitor the progress of work on the production floor.


    2 final thoughts: RISKS (6.1) and ORGANIZATIONAL KNOWLEDGE (7.1.6)

         RISK- Timekeeping can be used to track the progress of the schedule. monitoring the time spent can show patterns and can help in negating potential risks of falling behind schedule.

         ORG KNOWLEDGE- Our procedure tells the guys how to fill in their timecards, but it also tells the Time Clerk how to ensure that the times are input into the database for payroll. This process is currently done by 1 person, and if that person were to be unexpectedly not available (due to illness or vacation, etc.), then that process can be replicated by another within the company. Just because something is not expressly in the ISO, does not mean that it may not be important to retain to ensure continued function of the company.


    So there is my answer to my question. I hope that it helps someone else down the road.