I have been away from ASQ OC chapter for a few years. Is there still monthly dinner meeting held? I did not see it under event.
Anyone who would like to register for the ASQLA October meeting copy this link or send me a message so I can email it to you.
Boiling the Ocean with a Pandemic Wrinkle...
How re-engineering 3600 processes down to one was achieved through distributed virtual teams
One day, my team and I won a contract from a really big client (9,000 employees, 180 offices, 80 million transactions per year) after competing with McKinsey & Company for the business. Our client needed to replace technology that was over 45 years old, tightly coupled to 3600 processes that directly serve their customers with nearly as many different products. Our contract demanded we document and simplify the organization’s process architecture over a 2 year period. They thought this meant 3600 could drop by 15%. Internally, we believed the client would be best served by reinventing their business, consolidating 3600 process down to one.
Join us to hear how Matt's team used distributed virtual teams to re-engineer 3600 processes down to one!
Matt Harris has been a Six Sigma master black belt stretching back when nobody called it six sigma. His team, Delegata, is a boutique consulting firm in Sacramento that has a reputation for turning ideas into action by starting with a big vision while helping clients find their next incremental step of progress where they can start small. He has served in transformation leadership roles in entertainment, health care, insurance, consumer products, and government in Fortune 25 companies and startups, just crossing the 50 employees and 100 employee barriers. Matt is a former ASQ regional director and is a member of the Section Affairs Council serving Northern California, Nevada, and Hawaii. He holds CSSBB, PMP, and CRISC certifications in addition to a STEM MBA from the University of California Davis Graduate School of Management, where he graduated Beta Gamma Sigma.
Online Meeting Information
Wednesday, October 13, 2021
6:00 PM - 8:00 PM