I just joined a small organization (~20 people) and we are just now beginning to look for software solutions for everything from Sales and Customer tracking to eQMS, LIMS, ERP, etc.
I'd love to chat with someone or learn about some particular challenges or benefits implementing these solutions and especially your experience with growing these tools. Did you use a consultant to help define requirements and find solutions? Did your company sucessfully find solutions that scaled the first time? If not, what would you have done differently?