We have almost completed our series of our annual internal audits for AS9100. We have a mix of experienced auditors and very new auditors. I am looking to educate my team on how to deliver negative feedback. Some of the new auditors are delivering results to old bosses who have very strong personalities. While I have played the intermediary and provided feedback to the auditors on how to approach those in a management role who may intimidate them, at some point they will be on their own and will need the skill sets to deliver to various personalities.
Does ASQ have anything out there?