Presented by: Willy Vandenbrande, QS Consult
Area of Focus: Basics and Session Level: Basic
We are in an age of technological development and have reached version 4.0 for quality, a digitized quality. The way we are doing things today is different from yesterday, but does that mean that everything in quality is different and that fundamental quality values are no longer valid? In this presentation we will show that although the “how” of things is rapidly changing, the “what” is more stable and in fact the “why”, the underlying motivation for everything we do, has not changed at all. Inherent forces deeply embedded in our DNA are driving us and will do so for ages to come. Quality is a feeling and understanding what generates it, is the basis for all quality thinking. For the quality professional it is important to follow technology and apply it, but it is equally important to keep the organization focused on the things that do not change: the inherent needs and wants of people, customers and employees alike, that you will need to satisfy to stay attractive and successful. Quality 0.0 will stay alive and kicking.
Presented by: Willy Vandenbrande, QS Consult
Area of Focus: Basics and Session Level: Basic
We are in an age of technological development and have reached version 4.0 for quality, a digitized quality. The way we are doing things today is different from yesterday, but does that mean that everything in quality is different and that fundamental quality values are no longer valid? In this presentation we will show that although the “how” of things is rapidly changing, the “what” is more stable and in fact the “why”, the underlying motivation for everything we do, has not changed at all. Inherent forces deeply embedded in our DNA are driving us and will do so for ages to come. Quality is a feeling and understanding what generates it, is the basis for all quality thinking. For the quality professional it is important to follow technology and apply it, but it is equally important to keep the organization focused on the things that do not change: the inherent needs and wants of people, customers and employees alike, that you will need to satisfy to stay attractive and successful. Quality 0.0 will stay alive and kicking. Run Your Pool App
The statement made in this presentation is that even though technology and the way we do things is changing rapidly, the fundamental values and motivation behind quality remain unchanged. Quality is described as a feeling, and understanding what generates that feeling is essential for all quality thinking.
The presentation argues that the inherent needs and wants of people, customers, and employees have not changed and are deeply embedded in our DNA. Therefore, quality professionals must keep the organization focused on satisfying these needs to remain successful.
The presentation concludes that Quality 0.0, the foundation of quality, will continue to be relevant and important, even in the age of technological advancements. The message is that while the methods and tools used in quality management may change, the principles and values remain constant, and it is important to keep these in mind when adapting to new technologies and practices.
