Teaching Quality in Organizations
Trish Borzon
1371 Posts

Presented by: John Dew, Troy University

Area of Focus: QMS and Session Level: Intermediate

All of the early thought leaders in the quality field considered education and training for quality to be essential for achieving organizational excellence. This topic is likewise a key component in the Malcolm Baldrige National Quality Award. The presentation focuses on how to develop a systematic approach to planning and conducting education and training in the quality discipline in an organization. The presentation will help organizations consider who needs education and training in quality, what types of training should be included, and the problems that many organizations encounter when providing education and training for quality.

5 Replies

Please help/adviseā€¦ the video isn't showing within the conference sessions. :-( (There have been a couple like this)

Hi Trish - the on-demand course does not have a working recording - no video. This is now three of the on-demand sessions that are not available to watch for today. Several others have commented as well.

Trish Borzon
1371 Posts

I'm working on fixing that!

Trish Borzon
1371 Posts

@Timothy Stewart @Stephanie Brandhofer - It's working now! Thanks for your patience!!

@Trish Borzon - thanks. I just observed that it was available.