This presentation focuses on how to collaborate and improve processes while you are working from home. Things have changed in the last 6 months. What we used to do in person working on whiteboards with markers and sticky notes is much more difficult. But that does not mean that we have to stop our usual improvement work. We will start the talk with some details about what’s happened. COVID has changed the way that we do everything. Masks are worn to help us prevent the spread of the virus. It’s changed family outings, it’s changed our family activities, and it’s also changed the way we collaborate and do process improvement. I will share how we usually map current state processes. I will share how we usually understand our data. I will share how we usually solve process problems. I will also share how we usually do future state process mapping.