D08- Calibrating the Human Gage: Attribute Agreement Analysis
Trish Borzon
1161 Posts
Do you have to visually inspect for voids, scratches, and color? What about for noise or taste? Humans CAN BE calibrated to minimize their objectivity when reviewing these features. Control plans call out for measurement analysis on key features. These mainly focus on items measured by variables gages. However, attribute-based processes also need to be considered, too. Some examples are the interpretation of color or surface imperfections like scratches. Many businesses rely upon the skills of their personnel to interpret these go/no go attribute features. When personnel do not repeatedly and accurately disposition the product they evaluate, business losses can be incurred. This VERY interactive session enables participants to learn how to develop, create, execute, and interpret an Attribute Agreement Analysis (AAA) so that an accurate and repeatable disposition can be made and rework and returns can be effectively reduced. Attendees will see how they can apply this tool while learning how to mitigate business cost exposure. General concepts covered in this RISK REDUCING session: *Defining Attribute Agreement Analysis (AAA): A review of basic AAA analysis. Will cover the 3 basic types of agreements: Agreement with oneself, Agreement to a peer, Agreement to the standard. Both the “Statistical AAA” and the Kappa value will be reviewed. Confidence levels for the result bands will also be reviewed. Incorporation of AAA into the Control Plan and frequency of “calibration” will be reviewed. *How It Works: While reviewing the concepts, the audience will be undergoing a live simulation via an in-session exercise so that they can experience the 3 basic types of agreements. This is a very engaging exercise where they will visually evaluate whether or not units pass or fail the attribute tests of “shininess” and/or “surface damage”. *Benefits of the Calibrated Human: There are multiple benefits when calibrating the human operator. Via an interactive Pros/Cons discussion, the general benefits of reductions in arguments (what is good or not) internal/ external rework, returns, premium freight, etc. will be discussed. Key Objectives: 1.To help people understand how AAA can be effectively utilized for mitigating business loss. 2.Increased understanding of how to actually perform the analysis. 3.Build confidence in the ability to calibrate a human operator. 4.Learn how to develop skills to reproducibility assess attribute features. This session also does well virtually and can be easily simulated on-line where viewers can follow along at home. More than 1000 participants followed the virtual session in 2020 and provided extensive and significantly positive feedback. ***Sponsored by the QMD Division***
1 Replies
Amanda Foster
668 Posts
Jd is a real gem. I really appreciate her ability to bring quality principles to life. This was a wonderful presentation as I expected it would be. I really appreciated the M & M example and may employ it with my children!
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