Questions on CQA sample exam
Peter Chou
23 Posts

Hi everyone, I purchased a 107 sample exam from ebay. However, the answers seem a bit unexpected.

For example. But also I do find these questions quite tricky. Do they represent the typical level of difficulty in an actual exam?




15 Replies

Dear Peter,

Reference to the Quality Auditor exam, I would like to suggest you go through the CQA Question Bank or you can also buy CQA exam practice questions from the Quality Council of Indiana. As I experienced, other sites’ materials are not good enough, and it’s not aligned with ASQ CQA.

If you need further advice/help, feel free to contact me by ASQ chat.


David Hehir
16 Posts

You can request a refund from eBay if you would like. Those products often not legitimate and they would credit you back the cost you paid.

Good Luck on your Exam Studies

Hi Peter,

When studying for these types of exams, it's equally important to understand why the other answers are wrong. That can often point you in the right direction. I haven't taken ASQ's CQA exam, but I have taken 5 others and am certified as an internal AS9100/ISO9001 auditor. The questions seem appropriate. The only one that seems a bit off is answer 2. As far as difficulty, the ASQ CQA handbook should specify the expected level of competence based on Bloom's taxonomy.

Good luck preparing!

Hi Peter,
When you take the test, it's important to forget some of your previous incorrect experience where it conflicts the BOK for the CQA.
For instance on question #2, many organizations confuse the difference between "observation" and "finding". An observation is evidence (like the gun was found in his car, he was seen going into the victim's apartment building just before the murder, he owed the victim $20,000). All observations that can be verified as fact. The conclusion is he's guilty. It's easy to just remember any episode of Law and Order where the jury says "We FIND the defendant guilty". You can't see guilty, it's a conclusion based on the facts.
I've taught the CQA refresher course for years and the answers highlighted in green seem correct, and I agree you should know why the incorrect answers are incorrect. In developing the on-line course for ASQ, they required us to provide such explanations for the wrong answers...without just saying "B" is incorrect. Try again. That's just guessing.

As far as getting the questions on Ebay...I see nothing wrong with the source. After someone passes the exam, it's better to recycle their prep materials to someone else rather than just throw them out or let them gather dust on the shelf. The only caution would be to make sure the materials apply to the current version of the BOK as the test you plan to take.
Good Luck
Hello Peter- Best advice I can provide it to utilize the BoK and the question bank (as Kuldeep noted) - these were the most useful for me when I was studying for the certification and re-certifications I have taken to date. I don't think the questions are necessarily meant to be 'tricky' but I did not that some were certainly more straightforward (easy) then others.
I totally agree that the Quality Council of Indiana, is the best source of the questions. The questions presented below are typical of some of the questions I studied for when I took the exam 20+ year’s ago. When I took the exam there were 2 key items: get the ASQ book on auditing by Dennis Arter ( Quality Audits for Improved Performance) to use to improve your knowledge and understand that when studying for the exam the goal is to pass the exam. When I used to teach a CQE course, I would preface the parts of our review with what we are about to cover is the correct way to answer questions on the exam, not what I would recommend in practice. ASQ exams need to cover all industries and situations. What is appropriate for auditing a medical device company is not appropriate for a company making brooms. My advise was always look for the most general answer, while eliminating obviously wrong or are absolutes (always, every, never, etc). Good luck
I prefer you buy sample questions from the ASQ itself or from the Quality Council of Indiana. They are very effective and pratique.
Meta Brown
14 Posts

I've been a CQA for about 30 years, and have helped to develop CQA exams in the past.

The questions are not displaying clearly for me - some in big type, others in small or tiny type, so I can only read 3 of the 4 sample questions you've shared. The ones I can read look believable in subject matter and style as certification exam questions - just the questions, not the answers.

My impression is that the person who prepared the sample answers did not clearly understand how to do that, and did not have a knowledgeable person review the material. In real exams, every possible answer must have a justification - not only an explanation of why the right answer is right, but also why the wrong answers are wrong and how a person might arrive at that particular wrong answer.

I am also a fan of the Quality Council of Indiana exam preparation materials. I used the CQA Primer, a few sample questions that ASQ shared in those days, and the textbooks that I already had lying around to prepare for the exam. (Do you know anyone who has already taken the exam? Perhaps you can borrow a copy of the CQA Primer.) There was no big ASQ question bank in those days, but clearly the ASQ should be a good source for exam preparation materials as well.

Peter Chou
23 Posts

Thank you Meta!

Peter Chou
23 Posts

Thank you Anani.

Which of these companies developed Six Sigma?
lol beans

Hello Paisleigh,

Six Sigma was developed by Bill Smith at Motorola.

Here is a little background on Six Sigma. I first met Bill Smith in the early 1980's. I was a quality engineer at Coors Ceramics. We were a supplier to Motorola. Bill was a reliability engineer. I was talking about getting to ppm levels on one of my visits to Motorola. They said I should talk to Bill who was beginning to talk in ppm terms.. We became friends until his untimely death.

Fun fact: Six Sigma was misnamed. Bill was talking about +/- six sigma and then allow for +/- 1.5 sigma shift off target. From a statistical standpoint, Six Sigma should have been called Nine Sigma. I shared this with Bill. He agreed but it was too late. Once in the literature, it is hard to change.
Today Six Sigma has become much more then ppm. Six Sigma is an overall improvement program. It includes DMAIC, SIPOC, colored belts, ect. Bill wouldn't recognize what it has become.

Let me know if Motorola was one of your choices. Be interested in the other choices. I still help people going for their CQA.

Hi, I have not attended the CQA exam but done a CQE. during that time I bought the mock test question book from ASQ site itself i guess. they have soft copies

Duke Okes
240 Posts

I see nothing wrong with the questions or answers you have purchased. However, depending on their source they may involved copyright violations.

Duke Okes
240 Posts

I'd also recommend having a copy of ISO 19011