Nurture the Link Between Quality and Safety to Build a Robust Organizational Culture

Often, quality and safety are considered separate disciplines and are managed separately in an organization. This should not be. There is a strong correlation between quality and safety, so both disciplines should be handled by the quality function. Organizational culture is key to reducing quality defects and safety incidents and is not frequently given the attention it deserves. The authors provide tips for ensuring a robust quality and safety culture.

Read more in “Two Sides of the Same Coin.”

1 Replies
Janet Lentz
135 Posts

@Lindsay Pietenpol I have had responsibility for both quality and safety, and I have to respectfully disagree. While there are many similarities, they are two entirely separate disciplines and BOK. Also it was almost impossible to devote sufficient time to the quality side, since safety always takes a priority. That being said, quality and safety professionals should work hand in hand to make sure these two functions are coordinated and effective.