Improve the Quality of Your Corrective Actions

Robust corrective action responses address issues at three levels: output, process and system. The deeper you apply a fix, the more likely a specific problem will not return. With the improvements to ISO 9001:2015, businesses now must define their processes and systems, making it clearer than ever what must be considered in each response.

Read more in “Back to Basics: The Levels of Fix.”

Back to Basics: The Levels of Fix