Reaction Gauge: Interview Ghosting
A troubling new trend has developed in the hiring process—ghosting. It refers to either the employee or employer disappearing from the interview process without warning. According to a recent survey from Indeed, the practice has grown steadily among jobseekers and employers, even though it creates a terrible candidate experience and can threaten an organization’s reputation. Have you ever experienced ghosting, either as a jobseeker or employer? If you ghosted someone, what made you do it? If you were ghosted, did it change your perception of the organization or jobseeker?
3 Replies
When I was in my career transition, pursuing my next role, I was contacted for an initial phone interview by a particular organization. The time was set but unfortunately the call did not occur. When I attempted to reach out to the contact person who made the arrangements, the phone was not answered and the messages were not returned. No reasons were communicated for the abandoned appointment.

In most cases, the acceptable practice is simply to send a communication that the organization (or individual) does not wish to move forward with the application. By leaving things open, that creates some delays. Overall, ghosting may avoid conflict in the short term, but it creates additional uncertainty about perceptions and expectations.

In the particular case, I treated it as a rejection and moved on. The experience would make me hesitant to pursue future roles at the organization. It is better to simply provide timely communication, and extend best wishes to the parties involved.
I have been ghosted several times. That usually leaves the organizations and recruiters in a bad light from my perspective. I view them as disrespectful and unprofessional. I definitely would not want to work for or with those organizations. It has become worst since the pandemic but it was going on for a while prior to the pandemic.

If I am hiring and things change internally at the organization, I always reach out to prospective candidates I have interviewed and let them know there has been a change in circumstances. It leaves the door open for both parties with a potential opportunity to work together in the future.
David Woods
22 Posts
I was ghosted just a week ago. There was a message in my LinkedIn account from an HR Manager at a local company which stated that they were looking for a Quality Manager and my profile looked like I was perfect for the position. We set up a phone interview and she never called. I reached out via LinkedIn to inquire about not being called and...nothing. Now the way I view this kind of thing is that it is discourteous, disrespectful, and unprofessional. It is unlikely that I will ever respond to or initiate contact with that company for a job opportunity or a Supplier/Customer relationship.