Quality Progress

Although the problems quality professionals face may be changing, the quality tools and fundamental approaches to quality
still hold tremendous value. How are quality tools being used in new ways? What tried and true quality tool is your favorite
and why?

I like 5 Whys as a starting place for group RCA. It is simple, easy to use, and most people respond well to it. 

Quality Control Plans. Clarifies product and product specification, eliminates confusion and misunderstanding between stakeholders. Most importantly promotes teamwork.