Quality Progress

According to a new Consumer Reports investigation, one in six vehicles driven by Uber and Lyft drivers in New York City and the Seattle area has unaddressed safety issues. The investigation also revealed that the organizations don’t do much to enforce or address open recalls. What risks and liabilities are the organizations opening themselves up to? Do you think ride-hailing services should do more to ensure their drivers’ vehicles are safe, or leave it up to individual drivers?

My husband had a few recalls on his vehicle that he had ignored.  I was very surprised to have Subaru call me to see when we could get in to have them fixed.  It would be good to see more companies being proactive about ensuring the safety of their vehicles on the road.