This is my challenge. Consider a Quality topic within Design of Experiments that comes up in multiple Certification Exams: Fractional Factorials.
How would a myASQ user navigate within myASQ to get a summary of what Fractional Factorials are and an example of how these could be applied?
I know what Fractional Factorials are: my question is how myASQ is set up to enable a user to find this information by navigating within the myASQ user interface.
That's the point of this User Feedback.
Here is a solution benchmarked from the PMI website. A user with PMI member credentials can view and download password-protected PDF reference documents with the necessary information.
Fractional Factorials are included within multiple ASQ Handbooks, and could be easily accessed by ASQ members. Since ASQ is already making n-1 versions freely available to members via the Monthly Member Gift, the old versions can be freely downloaded by members who enter their online ASQ member password.
There is also a disconnect between certain Quality Engineering topics and their constituent Technical Communities. Which TC "Owns" Design of Experiments?
It is not urgent, but I thought it would complement the initiative by Steven Schuelka to increase myASQ engagement among ASQ members.
For $15, they could purchase from ASQ Press E3514 which is entitled "How to Construct Fractional Factorial Experiments" which is a 98-page booklet from the ASQ Statistics Division.
They could simply join the Statistics Division myASQ Community and download a file that contains the collection of all (= 35) 2-level orthogonal full and fractional factorial designs for factors k = 2 to k = 10. Beyond this specific topic, there are a plethora of experimental design topics included as files, in the division newsletters and associated resources.
Steven, you gave some really good re-directs for this specific topic based on your ASQ knowledge and experience, but is there a way to start building a resource location within myASQ that members could get information like this without having to rely on a wiser and more experienced fellow such as yourself responding on a discussion post? Maybe not, but personally I could see member value in something like that.
There is a lot of content residing within myASQ. The challenge is to enable an ASQ member to retrieve it without having to escalate the issue all the way to the point that a senior ASQ resource is required to intervene just to complete the request.
I followed the recommendation of Steven Schuelka and located the file at https://my.asq.org/communities/files/177/5731
The video is good, but it would be great if we could rerecord in English. I've seen several members have questions on statistics in the Certification board. Perhaps create bite sized overviews of different concepts would be a place to start. 10 minutes or less (if possible) and really chunk up the concepts. I could certainly work on creating a repository in the global community for these items (and reference who created them). New features are coming on myASQ which will make search better and make tagging content easier.
Do you think you could take some of these ideas back to the TCC's? I do think it would be a great 'value add' for our members.
For me, the main point of the comment/question, was that this information did not turn up in a search. The fact that various people were able to turn up this information for Dan does not address the point. Whenever I talk to various members within my region and ask them for the reasons that they joined ASQ they almost always mention resources. New members especially are looking for resources to move forward in their quality career. Most often these are mid-career professionals moving into management. positions. They seek case studies, tools, templates, etc. to perform their projects. Before myASQ, they would go to ASQ.org and search. It is well known that the search feature was terrible and returned long lists of mostly irrelevant items. The myASQ search feature works better, but the above discussion proves that the information that Daniel Zrymiak searched for was indeed available within the deep bowels of ASQ, but did not get a return using the obvious search terms. Note that these same new members are they very same ones that are in our critical retention demographic. Why do we lose new members after four-years. The answer is simple - not enough perceived value to justify the high membership fee. Since ASQ holds within it's data bases the value that members seek, fixing this issue and making critical information more accessible should be a high priority for ASQ IT.