Discussion Topic List

Relevance
Deepak Negi
Hi, In my organization (service industry), There are three KPIs : OTD (On Time Delivery) Target 90% FPY (First Pass ...
Hi Deepak;
My first impression is that your targets are too low. If you constantly achieve them, shouldn't you ...
Hi Deepak,
It may be worth making a review and revision of your KPIs part of your annual review cycle. In my factory we ...
Hi,
There's another possibility you might check out. Are people gaming the KPI's? I mean, are they taking actions ...
First, if you consistently meet your goals, you can tighten them up. OTD at 95%, FPY at 98%, etc.

Another ...
The most significant thing you've said here is " on-ground customers do not agree with the quality levels." It's ...
Mitchell Harmon
Hi Everyone, I work for a company that manufactures A/V equipment and I'm looking for QMS software that can help out ...
In my company, a small engineering company, we found after looking at all the commercial applications and the ...
I'm doing the same thing for our company with a small access database. It will track and store everything I need to ...
Edmond Frost ‍ and Matthew Caskey ‍ Gentlemen,

When your organizations build software in-house, how do you ...
With respect to testing, we do the standard, accepted software testing. In this case, since it was a simpler ...
Mitchell,

What some people leave out when they do an internal analysis of make or buy with a QMS is long-term support ...
Jonathan Van Heijzen
Does anyone have experience applying Design of Experiments to Marketing/Sales to discover what type of ...
Hi Jonathan Van Heijzen ‍ - Thanks for joining us here! I finally feel like I'm getting to answer a question on here ...
Thanks Trish. I appreciate the response. I'll check out the article.
Hi Jonathan.

In additional to A/B testing as Trish Borzon ‍ described, there are a variety of experimental methods ...
Ray Lotfi
I have a simple question related to 2021 World Conference. First I should mention that I love ASQ and been member ...
Personally I'd like an option to select and only pay for individual sessions, and/or perhaps just get a copy of the ...
As a conference speaker for ASQ, I can attest that the assertion of "zero expenses" is not accurate. I was ...
I can certainly confirm that the software/platforms used are not free. :)
Sorry that people missed my comment/question. The fee ASQ-Milwaukee is charging for the webinar is the same/more ...
Having been on the Conference Council for several years, I can assure you that there are costs associated with ...
Brian Dougherty
Hello folks, Hope that everyone is doing well and enjoyed the holidays. The question is Currently we have (3) ...
Hi Brian,

Hope you are doing well. When I was with another company my team and I had to do this for five business units ...
Hi Brian,
My experience is integrating ISO 9001, ISO 14001 and OHSAS 18001 (back then). Here is my presentation for ...
Good questions. I have generated QMS for company with multiple of products with different classes. I made One ...
Daniel Zrymiak
I support ASQ's efforts to advocate improved levels of transparency and objectivity for public elections; along ...
Ray Lotfi
Are there any guidelines from ASQ for the sections leadership meetings. Specially that ASQ is a world ...
Ray Lotfi 24d
Hi Ray Lotfi ‍, ASQ's Board of Directors voted in February to extend the restriction on face-to-face activities ...
So sorry and hope that is not correct. Since when ASQ Milwaukee makes decisions for 96 sections around the globe ...

Hi Ray Lotfi ‍, to clarify this decision was not made by staff at headquarters, rather it was made by the ASQ Board of ...

Unfortunately they have been doing that sort of thing for several years. The members (who are REALLY ASQ) no longer ...
I did look at the Aug and other minute of the board meetings nothing mentioned related to the sections leadership ...
Shelly Wearn
Hello, I am wondering if folks have insight around Certificates of Conformance - maybe specifically why a ...
I am not an expert but would like to keep my views.
While creating Quality Assurance plans and selecting ...
You might want to ask the customers who are asking for them.

My thoughts are that CoCs are CYA while CoAs are for when ...
Hi Shelly,

That is correct, they are usually required for border crossing. A certificate of origin is also one that ...
Depends on what you sell. We require our suppliers to provide a Certificate of Conformity that cover regulatory ...
Sharon Garcia
What system or software are others using to capture communication of concerns about quality or safety?
I think it might go over better if you focus on positive improvement instead of a complaint system.

Most things I've ...
Kyle Eckmann
The Flawed Inspection Process Under Scrutiny in Boeing 777 Engine Failures. Courtesy of The Wall Street Journal. ...