Managing for Quality Lecture Series - #2 Leading Transformation Managing Improvement

This presentation describes how quality managers will become the “change masters” of their organizations. It will describe three distinct types of change that are necessary for inclusion in an organization’s strategic management process:<br /> <br /> • Improvement as a “work changer” for efficiency, quality and cost management.<br /> • Breakthrough as a “technology changer” for changing productive systems through equipment and software projects<br /> • Transformation as a “game changer” for changing the direction of a firm based on industry, market or product changes in purposeful intent.<br /> <br /> The presentation closes by contrasting perspective shifts in decision-making strategy and managerial responsibility that occur across these unique structural environments.

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Atousa Pourfard
Posted on Jul 12, 2020 by Atousa Pourfard
A few years ago, when I was QC/QA inspector in Davie shipyard, HR vice-president wanted me to change. I answered if you want me to change why you hired me; I will not change, I will improve myself. It's not important what she said, but it's important I did what I said.
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Jerry Rice
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Apr 3, 2020

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