Webinar Title: The Happiness Effect: The Employees’ Emotions Impact on Performance
Presenter: Dr. Brooks Carder
ASQ HD&L Webinar Date: March 19, 2019

New evidence suggests employees’ emotions are directly correlated to their performance
Traditionally, quality has been about discovering weaknesses and portrays employee well-being as a side effect of quality improvement.
Over the past decade, however, evidence has shown that the opposite is true—employee well-being is a driver of performance.
The author explores the effect of positive psychology on organizational performance and the importance of ensuring employee satisfaction.