Webinar: Gaining buy in for the Pursuit of Excellence from the Executive “C-Suite” to the Front-line
Webinar Title: Gaining buy-in for the Pursuit of Excellence from the Executive “C-Suite” to the Front-line
Presenter: Dr. Joe Fierro
ASQ HD&L Webinar Date: November 14, 2018
Have you had to explain performance excellence to others? Perhaps you have attempted to help executives to understand excellence and its value to their enterprises only find that they are more confused than before? Tune in to this webinar as Dr. “Joe” Fierro will provide ideas and examples about how he gained the necessary buy-in to using the principles of excellence from the executive boardroom through the front-line. A significant challenge of the excellence practitioner is to gain the necessary agreement of leadership decision-makers and helping them to see how quality principles such as those codified in the Baldrige Criteria for Performance Excellence can support the strengthening of leader, team, and enterprise performance. Guarding dignity while protecting pride and guiding the “front-office” to understanding how excellence doctrine supports a culture of excellence forms the basis of this webinar. Take-aways will include talking points for engaging senior leaders and the “Are We Making Progress as Leaders” assessment instrument.