V. Customer-Focused Organizations

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Customer Focused Organizations Topics
V Customer-Focused Organizations
  V.A Customer Identification and Segmentation
  V.A.1 Internal customers
  V.A.2 External customers
  V.A.3 Customer segmentation
  V.A.4 Qualitative assessment
  V.B Customer Relationship Management
  V.B.1 Customer needs
  V.B.2 Customer satisfaction and loyalty
  V.B.3 Customer service principles
  V.B.4 Multiple and diverse customer management

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Date Added: Jan 5, 2019
Date Last Modified: Oct 2, 2021
Category: Resources
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