Webinar -- Roadmap to Creating a Lean Culture

No Image Description
Description

Roadmap to Creating a Lean Culture

A Lean Culture creates engaged and empowered employees. These employees deliver a better experience for customers. Happy customers spend more money. The company will see higher revenues and increased profits because of the engaged employees simplifying processes and eliminating wastes. Allowing the company to reinvest in their employees and the business. I will share my roadmap to creating a Lean culture and some lessons learned from my journey.

Summary:
1. Practical Take Away:
           1. Leadership
                 • aligned to Lean Strategy
                 • must have Lean behavioral goals (achieve KPIs the right way)
           2. Employees
                 • Harness the intelligence and creativity of the employees
                       o Lean Idea Board
                  • Empower employees to improve their work experience
           3. Continue to Prime the Lean Flywheel (engaged and empowered employees, happy customers, higher revenue and increased profit and reinvest in the employees and the business.)

Rick Boudreau: Unlike many of his peers, he does not have an engineering background. He worked his way up through the company starting with customer service roles up to a Director role. Along the way he was introduced to Lean and Continuous Improvement. The focus was on the customer and engaging the people who do the work aligned his personal beliefs.

During his time at Grainger and Schneider Electric, he had the opportunity to work on creating a Lean Culture, specifically in the Front Office.

Current Role:
       • NAM Lean Office Expert
       • Certified Lean Six Sigma Black Belt
       • Lean Six Sigma Green Belt Trainer
       • Lean Six Sigma Coach
Previous Experience:
       • Schneider Electric – 7 years
       • NAM Process Improvement
Manager Grainger Industrial Supply – 22 years
       • Director of Operations for PA, NJ & DE
       • Regional Continuous Improvement Manager
       • Market Manager
 
Media Type
File, Audio, Video, Image
File
Webinar PowerPointWebinar PowerPoint10777 KB
File
Webinar RecordingWebinar Recording64038 KB

Comments

Log in to post a comment.

Resource Details

Frederick Cramer
Frederick Cra...
Average Rating:
Date Added: Dec 20, 2021
Category: Resources
Edit Item Photos