Risk and the Future of Quality

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HBOK 3-137

Title Risk and the Future of Quality
Author(s) David Martin
Source Journal for Quality and Participation
Published Date 2012-10
Topic Quality Leaders in Healthcare

Risk Management

Abstract Risk assessment depends on four processes. The first process is assessment, both of the present situation and of what the team does not know. This leads to understanding the rules of the game and how they apply specifically to the present circumstances. Once the situation is assessed and the rules are understood, decision making can begin, with due consideration to all those with a stake in the outcome of the decision and to exit strategies. Finally, the outcomes of those decisions must be continually re-evaluated, taking into account new information, changing circumstances, and the mistakes of the past. Quality professionals have the skills to identify and mitigate risk both to quality and to the organization as a whole, but they need to use those skills strategically to have influence on organizational management.
Access Restrictions Subscribers only. Open to members in January 2015.
Link for .PDF http://www.asq.org/quality-participation/2012/10/risk-management/future-of-quality.pdf
Link for HTML None
Reference Code 3-137
Key Words Assessment, Decision making, Outcome, Risk analysis, Risk management
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Date Added: Oct 5, 2020
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