Community Health Network Reduces Deadly Infections Through Culture of Reliability

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HBOK 1-197

Title Community Health Network Reduces Deadly Infections Through Culture of Reliability
Author(s) Janet Jacobsen
Source ASQ
Topic Risk Management

Performance Improvement

Work Process Management

Abstract Community Health Network (CHN) achieved stunning results in reducing cases of ventilator-associated pneumonia (VAP) through its trail-blazing prevention efforts using specific bundles of care. Four of the network’s critical care or coronary care units have reported no cases of VAP for at least two years, and one unit has eliminated all cases of this deadly infection since December 2003. Looking to maintain and further improve prevention efforts, CHN turned to lessons from the nuclear power industry to learn more about human reliability, thus adding the “people” part of the puzzle to its already successful VAP bundle.
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Link for .PDF http://www.asq.org/2008/06/process-managementment/community-health-network-culture-of-reliability.pdf
Link for HTML None
Reference Code 1-197
Key Words Case study, Healthcare, Ventilator-associated pneumonia, Process improvement, Reliability, Organizational culture

Tags: Case studyHealthcareOrganizational cultureProcess ImprovementReliabilityVentilator-associated pneumonia

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Date Added: May 8, 2020
Category: Resources
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