2020_11 Automotive Division Webinar - Beyond the Sticker and the Certificate (Ensuring Better Measurements and Reducing Risk)
We encounter measurements in everyday life, starting with the time on our alarm clock, volume of water for our morning coffee or tea, temperature of our refrigerator and freezer, water pressure in our shower, noise level settings for our video conferencing, electricity to power our homes and devices, scale to track our weight gain during the pandemic, luminance levels in our lights, and more. For automotive companies, specific tolerances must be met so that parts properly fit and function. We give very little thought to these measurements until something goes wrong. Sometimes automobiles and parts fail due to faulty measurements. What can we do to improve our measurements and lower our risk of costly and deadly failures? There are international quality and technical standards which provide guidance in these areas. Join us and learn what you can do to ensure better measurements and reduce risks.
The participant will learn what calibration is and why it is critical to everyday measurements
The participant will learn the basic differences between ISO 9001 and ISO/IEC 17025
The participant will learn the basics of reading and interpreting different types of calibration certificates
The Presenter: Heather A. Wade, ASQ-CCT, ASQ-CQA, and President of Heather Wade Group, LLC
Heather A. Wade is a recognized metrology subject matter expert & internationally sought speaker. She has been a leader and subject matter expert for the ongoing development of the ASQ-CCT exam. She is currently Treasurer, a past Chair, and 2021 incoming Chair of ASQ Measurement Quality Division (MQD). She’s been published in multiple publications, including in ASQ-MQD’s “The Standard” and in Cal Lab Magazine; The International Journal of Metrology. Heather is one of the co-authors of The Metrology Handbook, 2nd Ed., edited by Jay Bucher. She is a co-author with Diana Baldi for a self-published eBook on ISO/IEC 17025 Requirements Overview. Heather is also featured in the Cool Careers in Metrology DVD and on the MetrologyCareers.com website.
She has presented at Measurement Science Conference, NCSL International (NCSLI) Conference, local and regional ASQ and NCSLI meetings, local Nerd Nites, 2019 Cannabis Quality Conference, 3rd Annual Cannabis Labs Virtual Event, the 21st Asia-Pacific Quality Conference, 2014 China Conference on Quality, and the 10th Shanghai International Symposium on Quality. She is an A2LA Lead Assessor for ISO/IEC 17025. She is an active member of NCSLI’s Testing Lab committee and Test Equipment Asset Management committee and its subcommittee on Delay Dating. She was a contributor to NCSLI's Lab Management Guide; LM-19 Implementation of a Delayed Dating Approach to Calibration. Heather has been accepted to US Pharmacopeia’s Expert Committee for General Chapters – Measurement and Data Quality.
A graduate of University of Michigan with a B.S. in Biology, Heather has worked as a microbiologist, filter test specialist, laboratory compliance officer, extraction chemist, and analytical chemist before moving full-time into metrology. She brings all her professional experiences together to provide “Pain Relief for Measurement Headaches” for her consulting clients.