Applying the Eight Disciplines Problem Solving Approach in Government - by David Eisenberg, CSSBB, CMQ/OE, CQA, VMA

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This article will introduce a simple problem-solving approach that can be managed by existing government staff, will help identify and resolve the true root-cause of a problem (not just perceived problems), and can be rolled out quickly without the typical bureaucracy involved in implementing organization-wide improvement initiatives. Later in this article, there’s an example of how to integrate this approach into the existing improvement program found in many government agencies.
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David Eisenberg
David Eisenberg
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Date Added: Jun 11, 2019
Category: Resources