TABLE OF CONTENTS
Chair Message - Theresa Utlaut
Editor's Corner - Matt Barsalou
Mini-Paper: "Profound Statistical Concepts: When Theory Collides with Reality" - Beverly Daniels
Memorial: "In Remembrance of Connie M. Borror 1966-2016" - Christine Anderson-Cook
Feature: "Two Case Studies of Reducing Variability" - Rich Newman

Columns
Design of Experiments "Why Isn't Design of Experiments in Routine Use?" - Brad Jones
Statistical Process Control "Control Chart Formulas and Constants" - Joel Smith
Statistics for Quality Improvement "Reducing Patient Wait Time in Hospital Emergency Departments" - Gordon Clark
Stats 101 "Orthogonal Array" - Jack ReVelle
Testing and Evaluation "Value of Continuous Metrics in Testing" - Laura Freeman
Standards InSide-Out "Cochran's Test for Homogeneity of Variances" - Mark Johnson